At Dreamwell, we stand behind the quality of our lifestyle products. We want you to shop with complete confidence, knowing that your purchase is protected.
1. Warranty Coverage We provide a standard warranty on all our products against manufacturing defects under normal use. The duration of the warranty may vary depending on the specific item purchased.
2. What is Covered?
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Manufacturing defects in materials or workmanship.
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Electrical or mechanical failures (for applicable items like the heating glass tray).
3. What is Not Covered?
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Damage resulting from misuse, accidents, or unauthorized alterations.
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Normal wear and tear from regular use.
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Damage caused by improper cleaning or maintenance.
4. How to Claim Your Warranty If you experience an issue with your product, please contact our support team at arshdmmtz@gmail.com with the following details:
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Your Order ID.
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A clear description of the issue.
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Photos or a short video showing the defect.